Shipping Policy

 

At Léior Hair, every order is carefully prepared and inspected before shipment to ensure it meets our exacting standards. Once your order has been processed, you will receive a shipping confirmation email with tracking information.

 

Processing Time

 

Orders are processed in the order they are received.

 

Processing times may vary depending on product availability, order volume, and whether your order contains ready-to-ship or pre-order items. Any estimated processing times provided on our website are estimates only and are subject to change.

 

Shipping

 

Once your order has been shipped, delivery times are determined by the selected shipping carrier.

 

While we strive to ship every order promptly, Léior Hair is not responsible for shipping delays caused by the carrier, weather conditions, customs processing, holidays, or other circumstances beyond our control.

 

Shipping Address

 

Customers are responsible for providing a complete and accurate shipping address at checkout.

 

Orders returned due to an incorrect or incomplete shipping address, refusal of delivery, or failure to claim the shipment may be reshipped at the customer’s expense.

 

Order Tracking

 

Once your order has shipped, tracking information will be sent to the email address or phone number provided at checkout. Please allow the shipping carrier time to update tracking information after your package has been accepted.

 

Lost or Stolen Packages

 

Once an order has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.

 

If you believe your package has been lost or stolen after delivery, we recommend contacting the shipping carrier directly and, if necessary, filing a claim with the carrier.

 

 

Contact Us

 

If you have any questions regarding your order or this Shipping Policy, please contact us at:

 

Email: info@leiorhair.com